Privacy Policy

Last updated: September 7, 2026

At ICELIFE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from icelife.store (the “Store”).

1. Information We Collect

When you visit or use our Store, we may collect certain information, including:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Products you purchase or view

• Information you provide when contacting us

• Device information, IP address, browser type, and other technical information

• Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to operate our Store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Arrange shipping and delivery

• Process payments

• Send order confirmations and updates

• Respond to customer-service requests

• Provide information about our products and services

• Improve and personalize our Store

• Detect and prevent fraud, abuse, or security issues

• Comply with applicable laws and legal requirements

If you have agreed to receive marketing communications, we may also send you promotional emails, messages, or other marketing communications. You can unsubscribe from marketing communications at any time.

3. Shopify

Our Store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Shopify may collect and process information about your use of our Store in accordance with its own privacy practices.

4. Payments

When you make a purchase, your payment information is processed through the payment method or payment provider available at checkout.

We do not intentionally store complete payment-card information on our own systems. Payment information may be processed securely by the relevant payment provider.

5. Shipping and Delivery

To fulfill your order, we may share necessary information such as your name, phone number, shipping address, and order details with our shipping or delivery partners.

This information is used only for purposes such as processing, delivering, tracking, or completing your order.

6. Cookies

Our Store may use cookies and similar technologies to:

• Keep the Store functioning properly

• Remember your preferences

• Understand how visitors use our Store

• Improve website performance

• Provide relevant marketing and advertising

You can control or disable cookies through your browser settings, although some features of the Store may not function properly as a result.

7. Facebook, Instagram and Other Social Media

If you interact with ICELIFE through Facebook, Instagram, Threads, or other social-media platforms, those platforms may collect information according to their own privacy policies.

If you purchase through or interact with our social-media advertisements, product listings, or links, information may be shared between the relevant platform and our Store as necessary to provide the requested service.

8. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Shopify and service providers supporting our Store

• Payment processors

• Shipping and delivery companies

• Website, analytics, and technology providers

• Marketing and advertising platforms

• Government authorities or legal advisers when required by law

We do not sell your personal information as a standalone product.

9. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

To make a privacy-related request, please contact us using the contact information provided below.

12. Children's Privacy

Our Store is not intended for children who are not legally permitted to make purchases online.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

13. Third-Party Links

Our Store may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Store: ICELIFE
Website: icelife.store
Email: icelifeherbal@outlook.com
Phone: 03431899668
Business Address: China Chock Marala Road

By using our Store, you acknowledge that you have read and understood this Privacy Policy.